Ten Things the Best Leaders Never Say

1. "I'm the boss."

2. "That's not my fault."

3. "I'll do it myself."

4. "I know that-- I've thought of everything."

5. "Failure is not an option."


6. "That's not the way we do it here."

7. "I want results, not relationships."

8. "I don't care if it's unethical. If it's not illegal, do it."

9. "Don't bring me any bad news or surprises."

10. "You're lucky to have a job here."
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